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How We Handle Your Account and Payment Information

We collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your wallet secure. This policy explains what we gather, how we use it, and how you can request changes or deletion.

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7u777 How We Handle Your Account and Payment Information
DATA SECURITY

How We Protect What You Share

We encrypt your password and payment details at rest and in transit using industry-standard protocols. Session tokens expire after thirty minutes of inactivity. Two-factor authentication via SMS is available in account settings for added login security. Regular audits check for unusual access patterns, and we notify you by email if we detect a login from a new device.

Encryption

Your password is hashed with a one-way algorithm so even our own staff cannot read it. Payment details move over HTTPS and are stored encrypted in our database, accessible only to authorized transaction processors.

Cookies

We set a session cookie when you log in to keep you authenticated as you move between the lobby, wallet and support pages. We do not use third-party tracking cookies or ad pixels inside your account.

Retention

We keep your account data for the period required by financial regulation in eligible regions, typically five years after your last transaction. You can request earlier deletion; we will comply where local law allows it.

Your Rights

You can ask for a copy of your data, correct outdated information, withdraw marketing consent, or request account deletion. Contact support with your registered mobile number to start any of these requests.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what we hold, correct a detail, or ask us to delete your account, reach out through any of the channels below. Have your registered mobile number ready so we can verify your identity before making changes.

Email Send your data request to our support email with your registered mobile number and account username. We respond within two business days and process verified requests within seven days.
Live Chat Open the chat widget in your account dashboard and ask for the privacy team. Our agents can pull your current data snapshot or start a deletion request once they confirm your identity.
Account Settings Log in, go to Settings, then Privacy Controls to download a copy of your account data or toggle marketing preferences. Full deletion requests still need support verification for security.

Common Questions About Your Data

We ask for your mobile number, email address and a password. When you make a deposit we record your bKash, Nagad or Rocket account number to match payments and process withdrawals back to the same source.

Yes. Log in, go to Settings, then Privacy Controls and click Download My Data. You will receive a JSON file with your account details, transaction history and contact preferences within twenty-four hours.

We share payment details with our licensed payment processors to complete deposits and withdrawals. We may share account records with authorities where local law requires it. We do not sell your data to advertisers or marketing platforms.

Contact support via email or live chat with your registered mobile number. We will verify your identity, close your account within two business days, and delete your data after the retention period required by local regulation.

We set a session cookie to keep you logged in as you browse the lobby and wallet pages. We do not use third-party ad trackers or analytics cookies inside your account. You can clear cookies in your browser settings anytime.

We encrypt your bKash, Nagad and Rocket account numbers in our database and transmit all payment data over HTTPS. Only authorized transaction processors can decrypt payment details to complete deposits and withdrawals on your behalf.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.